Guidelines For Our Glamber Gang

• First and foremost, Glamber – the brand and OUR collective community is based on mutual respect, trustworthiness and kindness. At the core of our community we thrive on empowering, cheerleading and supporting one another. We will not tolerate any form of disrespect or dishonest behaviour. We are a sisterhood, a tribe, so we ask you to be mindful of this when communicating with one another and ourselves.

• Whether you are here to buy, sell, lend or borrow- It costs nothing to set up a profile and list your item - it is absolutely free to create an account and to post a listing – sellers/lenders will only be charged when a sale or rental transaction has taken place. Browsing is also free!

• It is strongly recommended that you dry clean items before you sell / lend them. Clean the item/s and ensure they are in the condition you described. Its simple: send it as you would want to receive it!

• Be honest about the condition of the item – if an item is received with defects and/or faults which have not been listed in the original description the buyer/renter may be entitled to a full refund.

• Communication is key: we ask that you respond to messages, accept orders, post item/s out in a timely manner – if you come across any issues with this just get in touch with us and we can help you.

• Please keep proof of postage – just in case anything goes wrong.

• Keep it Glamber: We have worked hard to create this community and platform so it is easy, accessible and seamless, we cannot thank you enough for using our platform and being such an important part of our community. In the unlikely event that we find customers taking transactions off-site they will have their profile removed, as well removal of any live listings and will be (temporarily or permanently) banned from using the site.

• If you are looking for something in particular or you need a little helping hand to sell something, just drop us an email- hello@glmbr.com or book in a call with us and we will be here to guide, recommend, search and help you as best as we can.

Happy shopping, we hope you are prepared to fall back in love with some much-needed wardrobe space, perhaps a little extra cash or with a stunning new outfit.

For more information take a look at our quick guide on how it works or visit our FAQs.